Winc is an enterprise technology platform that is reimagining the way businesses engage with customers to create digital experiences. For over a decade, we have helped companies in industries such as finance, retail, education, and healthcare unlock the power of customer experience through our innovative technology solutions.
Our tech-focused employees strive to develop user-friendly digital customer experiences that are tailored to each individual customer. We use cutting-edge technology, design thinking, and machine learning to provide our customers with tailored experiences that bridge the gap between their customers and the core value they offer.
At Winc, we are committed to creating seamless digital experiences that are helpful, frictionless, and truly tailored to customer needs. We are invested in the idea that technology should empower customers with what they need, when they need it, so customers can quickly and easily access the topics, products and services they require.
We know that the power of technology depends on the talent behind it, and are committed to providing and retaining dynamic, tech-savvy employees who want to make a difference. We offer opportunities for developers, engineers, product managers, and IT experts who possess technical chops and the ambition to continuously push our platform and technology forward.
At Winc, we are dedicated to helping our customers thrive through technology and creating the best possible customer experiences. Our commitment to the ever-evolving digital landscape and unique, cutting-edge infrastructure keeps our customers ahead of the curve and helps them stay at the top of industry trends.
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Software Engineer
Average Work Hours (weekly unless noted): 40
Average Salary (yearly in dollars unless noted): $90,000 - $105,000
Description: This position is responsible for developing code and designing software applications used by customers and employees of Winc. The Software Engineer will collaborate with IT and project teams to build, deploy and maintain software systems. The successful candidate must have a solid understanding of fundamental software engineering principles, technologies and coding techniques.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; 5+ years of professional experience working in software engineering; strong problem-solving and analytical skills; experience developing microservices and/or distributed system; experience using web technologies; experience using distributed version control systems; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
Average Salary (yearly in dollars unless noted): $95,000 - $120,000
Description: This position is responsible for developing data-driven models and insights to help promote Winc's business objectives. The Data Scientist will collect, analyze and interpret large data sets to identify meaningful trends and patterns, create reports and recommend actionable items for the organization. The successful candidate must have a strong understanding of predictive analytics and machine learning techniques, along with the ability to code in programming languages such as Python.
Qualifications / Requirements: Bachelor's degree in Computer Science, Data Science or related field; 5+ years of professional experience working in data science; strong problem-solving and analytical skills; experience developing data-driven models; experience using SQL and programming languages such as Python; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
Average Salary (yearly in dollars unless noted): $87,000 - $103,000
Description: This position is responsible for designing and developing the front-end for Winc's web and mobile applications. The Front-End Developer will collaborate with project teams to create compelling user interfaces and provide engineering support for new and existing application systems. The successful candidate must have a solid understanding of front-end engineering principles and technologies and the ability to develop consistent and user-friendly user interfaces.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; 5+ years of professional experience working in front-end development; strong problem-solving and analytical skills; experience developing interactive web applications; experience using HTML, CSS, JavaScript, and libraries such as React; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
Average Salary (yearly in dollars unless noted): $90,000 - $105,000
Description: This position is responsible for developing and maintaining cloud architecture for Winc applications and services. The Cloud Engineer will collaborate with IT teams and vendors to research, analyze, and implement cloud-based solutions. The successful candidate must have a solid understanding of cloud computing architectures and technologies and the ability to work in a distributed and cloud environment.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; 5+ years of professional experience working in cloud engineering; strong problem-solving and analytical skills; experience developing, deploying and maintaining cloud applications; experience with public cloud environments such as AWS and/or Azure; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
Average Salary (yearly in dollars unless noted): $92,000 - $107,000
Description: This position is responsible for developing and implementing industry-standard security procedures and safeguards to ensure the security of Winc's systems and data. The Security Engineer will utilize a strategic approach to help maintain an effective security posture that meets industry standards and complies with applicable laws. The successful candidate must have a solid understanding of security technologies and processes and the ability to identify and assess security risks.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; 5+ years of professional experience working in security engineering; strong problem-solving and analytical skills; experience developing and implementing security protocols; experience with security software such as firewalls and malware detectors; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
Average Salary (yearly in dollars unless noted): $90,000 - $105,000
Description: This position is responsible for designing, deploying, and supporting server and network systems for Winc's enterprise IT infrastructure. The Network Engineer will collaborate with IT teams and vendors to implement network infrastructures that optimize performance and facilitate secure data transmission. The successful candidate must have a solid understanding of network architectures and protocols, plus the ability to troubleshoot and diagnose network issues.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; 5+ years of professional experience working in network engineering; strong problem-solving and analytical skills; experience setting-up and maintaining local area networks and data centers; experience with networking protocols such as TCP/IP and switching/routing; ability to learn and apply new technologies; excellent communication and interpersonal skills required.
I have worked with Winc for the last 2 years, and I have to say that I really enjoy the culture, the environment, and the opportunities that we have to learn and grow here. I have had the chance to work with some amazingly talented people, and I think that Winc does a great job of hiring the best and brightest. The company also makes sure to stay on top of emerging trends and technologies, so I can always stay ahead of the curve.
Marc S.
Review Rating:
4.2/5
4.2
I love working at Winc! I've been working here for the last 5 years and I have to say that it's been a great experience. Everyone is so friendly and welcoming, and the environment is fairly relaxed. I also think the training opportunities and the tools available to us make it easy to stay up to date on the technologies we use.
Molly T.
Review Rating:
4.9/5
4.9
Working at Winc has been an absolute pleasure. Our teams are full of talented, creative individuals and I've had the chance to learn a lot from them. The company culture also makes everyone feel valued and appreciated, which I think is really important. We have a lot of fun too - from team lunches to parties, and culture days, there's always something going on to bring us all together and create a great sense of unity.
Justin K.
Review Rating:
4.6/5
4.6
I'm currently in an IT position at Winc and I've been here for the past year. I have consistently been impressed by the level of support and the consistent effort put in to ensure that we are able to deliver the highest quality products. It's great how engaged management are in understanding the needs of our team and customers, and they always make sure to stay one step ahead.
Cameron H.
Review Rating:
4.8/5
4.8
Throughout my 3 years here at Winc, I feel I can honestly say that it's one of the best companies I've ever worked for. We have regular training opportunities here and access to some of the most modern and advanced technologies. Everyone on the team is very friendly, helpful and encouraging - it's like one big family. The pay and benefits are good too, so I'm really happy here.
Frequently Asked Questions
What foundational skills does a customer service position at Winc require?
The essential skills for customer service at Winc require proven experience in customer service (either in person or via phone/email/chat); strong problem solving, communication, and interpersonal skills; as well as a high level of patience, attention to detail, and a passion for customer satisfaction.
What types of opportunities are available at Winc?
Winc provides a wide range of opportunities in retail, delivery, customer service, digital solutions, data analytics, and other areas to employees.
What customer service technology is used at Winc?
Different customer service solutions have been employed at Winc, including Zendesk, Salesforce Desk, SAP, and Oracle Service Cloud.
What types of software roles are available at Winc?
Winc is always looking for software engineers, product managers, UX designers, and many more technology-focused positions.
What is the Winc culture like?
Winc tries to create a collaborative, creative, and welcoming environment with a focus on work/life balance, empowerment, and diversity.
Locations: Los Angeles, New York, Chicago, Dallas, San Francisco, Minneapolis, Atlanta, Denver, Austin, Boston
Career Paths: Account Manager, Technical Support Representative, Sales Engineer, Solutions Architect, IT Manager, Data Analyst, Software Engineer, Business Analyst, Product Manager, Systems Administrator
I have worked with Winc for the last 2 years, and I have to say that I really enjoy the culture, the environment, and the opportunities that we have to learn and grow here. I have had the chance to work with some amazingly talented people, and I think that Winc does a great job of hiring the best and brightest. The company also makes sure to stay on top of emerging trends and technologies, so I can always stay ahead of the curve.
What foundational skills does a customer service position at Winc require?
The essential skills for customer service at Winc require proven experience in customer service (either in person or via phone/email/chat); strong problem solving, communication, and interpersonal skills; as well as a high level of patience, attention to detail, and a passion for customer satisfaction.
What types of opportunities are available at Winc?
Winc provides a wide range of opportunities in retail, delivery, customer service, digital solutions, data analytics, and other areas to employees.
