Waitr Holdings is a leading technology company that enables restaurants to better serve the growing online ordering and delivery needs of their customers. We create software products for restaurants to enable digital ordering, delivery tracking, and analytics that drive their growth in digital orders. Our products make it easy for restaurant owners to manage and analyze their online ordering sales and customer data, connect with customers through delivery tracking and notifications, and differentiate their service from the competition with our online ordering, delivery, and customer loyalty solutions.
We work with restaurants of all sizes and types, from small and independent restaurants to large multi-national restaurant chains. Our technology helps operators of all sizes to provide their customers with food delivered quickly, accurately, and affordably. We incorporate the latest technologies, such as artificial intelligence and analytics, to deliver more value to the customer and help our restaurant partners succeed.
We understand the importance of delivering customer service excellence, and our technology allows us to respond quickly and accurately to customer inquiries and requests. Our technical team is constantly responding and iterating based on customer feedback, allowing us to understand and respond to the needs of customers quickly. We are also pushing the boundaries of technology with our research and development team, as we develop new products that drive greater efficiency and automation within the restaurant ecosystem.
Waitr Holdings is dedicated to providing customers and restaurant partners with the best service possible, leveraging the latest technology to do so. We are proud to be innovators and pioneers in this field, and are committed to staying ahead of the competition in the years to come.
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Software Engineer
Average Work Hours (weekly unless noted): 40
Average Salary (yearly in dollars unless noted): 90000
Description: This position is responsible for developing, implementing, and testing software applications per product specifications. Duties include creating user interfaces and coding back-end systems for building software solutions for Waitr’s products. This software engineer must have experience with product design and development, and be able to troubleshoot software issues.
Qualifications / Requirements: Software engineering degree or equivalent; experience with code development and design principles; strong OOP and database development skills; experience with programming languages such as Java and Python; experience with enterprise development tools; excellent written and verbal communication skills
Average Salary (yearly in dollars unless noted): 68000
Description: This position is responsible for designing user interfaces for Waitr's products. The UI/UX Designer will research and analyze user requirements and search current trends, as well as use feedback gathered during user testing to design intuitive, user-friendly interfaces that maximize customer engagement and wonder. The designer will create user flows, wireframes, mockups and prototypes, and collaborate with the development team to ensure the product meets user requirements.
Qualifications / Requirements: Degree or equivalent in a related field; experience with standard design tools; knowledge of coding principles; strong understanding of user experiences; excellent written and verbal communication; creativity and problem-solving skills; experience with UI/UX design principles and processes
Average Salary (yearly in dollars unless noted): 90000
Description: This position is responsible for building and managing cloud solutions for Waitr. Responsibilities may include designing, developing, testing, and troubleshooting cloud-based systems per product requirements. The Cloud Solutions Engineer must have experience in implementing and managing cloud solutions such as Amazon Web Services (AWS) or Microsoft Azure, as well as have experience with scripting languages like JavaScript and Python.
Qualifications / Requirements: Computer Sciences Degree or equivalent; experience with cloud tools and services; strong experience with scripting languages; knowledge of application servers and databases; strong experience with cloud based architectures; excellent written and verbal communication
Average Salary (yearly in dollars unless noted): 76000
Description: This position is responsible for developing machine learning algorithms and artificial intelligence solutions to enable Waitr to better analyze data and make data-driven decisions. The Data Scientist must have experience in working with large datasets and must be familiar with data analysis and machine learning techniques. They must be able to devise the most efficient solutions for extracting and analyzing data.
Qualifications / Requirements: Computer Sciences Degree or equivalent; experience with machine learning and AI techniques; strong experience with statistical techniques; experience with data engineering; strong experience with databases and data pipeline solutions; excellent written and verbal communication
Average Salary (yearly in dollars unless noted): 92000
Description: This position is responsible for developing and managing security solutions for Waitr's products and infrastructure. The Role will work as part of the Cyber Security team to ensure the security of Waitr’s products and solutions. Responsibilities may include designing, deploying, and testing security solutions; researching and implementing new security solutions; developing security strategies; and responding to security incidents.
Qualifications / Requirements: Computer Sciences Degree or equivalent; experience working with security solutions; experience with security standards and policies; experience with networking and security protocols; experience with incident response procedures; excellent written and verbal communication
Average Salary (yearly in dollars unless noted): 80000
Description: This position is responsible for administering and managing Waitr's applications and systems. Responsibilities may include designing, deploying, and managing applications; developing automated solutions; setting up monitoring and alerting solutions; and responding to system issues. The DevOps Engineer must have experience with different scripting languages and must be able to analyze system performance and identify issues.
Qualifications / Requirements: Computer Sciences Degree or equivalent; experience with automation tools and processes; strong experience with scripting languages; experience with development frameworks; experience with system monitoring solutions; excellent written and verbal communication
working at Waitr Holdings has been great. I'm a designer and I love the freedom I have to create unique experiences for our clients. I'm also able to switch up tasks from time to time which keeps things interesting. The team within the office is incredibly supportive and provides great feedback. The benefits package is top-notch and I'm grateful for the support I receive from the company.
Jack H..
Review Rating:
4.9/5
4.9
Waitr Holdings is a great place to work if you're interested in becoming more specialized in the technology field. I'm a programmer and I find the projects I work on to be interesting and rewarding. The team dynamic is incredibly supportive, and I always feel like I'm being challenged in a positive way. The work environment is very casual and open, which creates a great atmosphere for brainstorming and collaboration. I'm also very appreciative of the benefits package, it provides a lot of support for my family.
Sarah B..
Review Rating:
4.8/5
4.8
I'm a designer at Waitr Holdings and I have been working here for a few months now. Everyone makes me feel right at home and I can tell that my work is valued. I also appreciate the amount of autonomy I'm given on projects - it lets me be creative and think outside the box. The team is incredibly collaborative, which makes for great morale and an enjoyable work experience. The IT department is also top notch, with fast and reliable systems. This makes sure my production time is maximized.
David M..
Review Rating:
4.7/5
4.7
I'm a programmer at Waitr Holdings and I'm very pleased with my experience. Management is always available to answer questions or provide guidance. Plus, the opportunities for career development and growth within the organization are vast. I'm also happy with the compensation and benefits package I receive for doing my job. I'm always learning something new every day and the job satisfaction I get out of working here is fantastic.
Jasmine F..
Review Rating:
4.9/5
4.9
I'm an IT specialist at Waitr Holdings and I'm really happy with my job. The team is friendly and the culture is great. Everyone works together to help each other out and the company is always looking for innovative solutions to today's problems. I also appreciate the flexibility of the job, with many of the team members working remotely. The benefits and salary are really good too - Waitr Holdings really takes care of its employees.
Frequently Asked Questions
What certifications are required to work in tech at Waitr Holdings?
Generally, it depends on the particular position, but all of our tech positions require proficiency in programming languages such as Java, Python, Ruby, and others.
What benefits come with working in tech at Waitr Holdings?
We offer a competitive benefits package which includes health and dental insurance, vision care, and paid time off.
Are there any opportunities for advancement in tech at Waitr Holdings?
Absolutely! We have numerous opportunities for career progression and internal mobility.
What job levels or roles are available in tech at Waitr Holdings?
We have roles available at all levels, from entry-level developers to senior directors and executive positions.
What kinds of opportunities does Waitr Holdings offer to tech professionals?
We offer both full-time and contract positions, as well as a variety of other opportunities such as internships, apprenticeships, and rotations.
Locations: Charleston, Houston, Lafayette, Baton Rouge, Lake Charles, Biloxi, Mobile, Pensacola, New Orleans
Career Paths: Software Engineer, Data Scientist, Quality Assurance Analyst, DevOps Engineer, Database Administrator, Network Administrator, Information Security Analyst, Systems Administrator, Web Developer, UX Designer.
working at Waitr Holdings has been great. I'm a designer and I love the freedom I have to create unique experiences for our clients. I'm also able to switch up tasks from time to time which keeps things interesting. The team within the office is incredibly supportive and provides great feedback. The benefits package is top-notch and I'm grateful for the support I receive from the company.
What certifications are required to work in tech at Waitr Holdings?
Generally, it depends on the particular position, but all of our tech positions require proficiency in programming languages such as Java, Python, Ruby, and others.
What benefits come with working in tech at Waitr Holdings?
We offer a competitive benefits package which includes health and dental insurance, vision care, and paid time off.
