Talkspace is a leading mental health technology company that offers therapies through text, audio, and video messaging on a user-friendly mobile platform. Founded in 2012 by Oren and Roni Frank, Talkspace focuses on providing innovative and high-quality mental health services to people around the world. Our mission is to make effective and professional therapy accessible, flexible, and affordable to every human being on the planet.
At Talkspace, we have developed an innovative platform that integrates with major messaging apps such as Facebook Messenger, WhatsApp, and Webchat. Our cutting-edge technology offers users a safe and secure way to access therapy from wherever they are on their own terms. Our mobile-friendly messaging platform is connected to our proprietary software that includes both automated and personalized features to ensure users are matched with the right therapist and provided post-session recommendations.
We are continuously innovating and building out our proprietary technology and platform. We employ a talented and diverse engineering team that works collaboratively to create algorithms, integrations, and mobile applications. Additionally, our team members are working on developing new artificial intelligence-based tools for matching users with certified therapists for immediate sessions.
At Talkspace, we understand that the best technology solutions can only be realized with the help of a knowledgeable and skilled team. We offer our employees competitive salaries, great benefits, and diverse job opportunities in engineering, application development, coding, programming, and IT. If you’re looking to work on world-class technology products that make a difference in people’s lives, Talkspace is the place for you.
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Chief Digital Officer
Average Work Hours (weekly unless noted): 45
Average Salary (yearly in dollars unless noted): $100000+
Description: Lead the organization's digital strategy development, implementation and measurement, working with the Digital Marketing and Analytics teams. Collaborate with other departments and stakeholders to identify areas of growth, create value and drive innovation. Employ an understanding of customer and industry insights to inform product design and development.
Qualifications / Requirements: Experience leading/managing digital and mobile technology operations, digital/mobile marketing and analytics initiatives; Excellent understanding of digital marketing, web design and development, digital analytics and customer insights; Proven leadership and outstanding communication skills.
Average Salary (yearly in dollars unless noted): $70000+
Description: Provide technical support for the company's systems and networks. Ensure desktops, servers and back-end systems are properly configured and maintained, including patch management and security updates. Collaborate with other teams to install and configure workstations, applications and any associated peripherals.
Qualifications / Requirements: Good understanding of network principles and protocols; Experience with database administration/support; Associate’s or Bachelor’s degree in Information Technology or related field; Knowledge of Windows, Linux and/or Mac OS X operating systems; Analytical and problem-solving skills.
Average Salary (yearly in dollars unless noted): $80000+
Description: Lead the planning, execution and evaluation of Talkspace's IT Infrastructure projects. Manage the company's data infrastructure, ensuring performance and scalability. Implement best practices within the organization's digital processes and procedures rules.
Qualifications / Requirements: Understanding of IT Infrastructure architecture and web operations; Experience with server hardware configuration and troubleshooting; Knowledge of private/public cloud technologies; Problem-solving, communication and collaboration skills.
Average Salary (yearly in dollars unless noted): $80000+
Description: Develop data models that capture the requirements of the organization's data architecture; maintain and refine existing models as needed. Collaborate with other teams to design data structures, ensuring the accuracy and consistency of data. Define and implement data models for the organization's operational data sourcing and data integration processes.
Qualifications / Requirements: 2-5 years experience modeling complex databases; Experience with database design, normalization techniques, and data warehousing; Solid understanding of SQL and RDBMS; Good communication and presentation skills.
Average Salary (yearly in dollars unless noted): $95000+
Description: Design, develop, test and maintain all aspects of the company's suite of software products. Create new features, refactor existing code and troubleshoot issues. Monitor performance and provide system optimization for the organization's software solutions.
Qualifications / Requirements: 3-5 years experience in software engineering; Proficient with programming languages such as C++, C#, Java, Python, etc.; Good understanding of HTML, CSS and JavaScript; Excellent problem-solving and communication skills.
Average Salary (yearly in dollars unless noted): $85000+
Description: Design and develop front end solutions for Talkspace's web applications, collaborating with UX designers, other developers and back end teams to help build our dynamic platform. Maintain existing code bases, develop new technology and troubleshoot technical issues.
Qualifications / Requirements: Strong full stack development background and knowledge of modern web frameworks (e.g. React, Angular, Node.js); Bachelor's degree in Computer Science or related field; Experience working with databases and/or cloud computing; Excellent communication and problem-solving skills.
Talkspace has been a great experience. As someone working in IT, it has been incredibly rewarding to see the developing technology and I'm proud to be part of the team. The company has been incredibly supportive of my growth and career development, and the positive culture makes it easy to collaborate with others. The company is also quite flexible and accommodating of my lifestyle and schedule. I'm proud to be able to work for a great organization like Talkspace.
Andrea M..
Review Rating:
4.8/5
4.8
I've been with the company for about two years and the experience has been positive overall. It's clear that the company values its employees and is constantly innovating and developing the technology that keeps us ahead of the competition. It's been great to work with such a smart, creative, and diverse group of people and I'm looking forward to continuing to grow and learn with Talkspace.
Carter G..
Review Rating:
4.9/5
4.9
My experience at Talkspace so far has been great. As a programmer, I'm truly excited to be able to use my skills to develop cutting-edge technology while still feeling comfortable enough to take risks and try out new ideas. The company fosters an open and supportive atmosphere and values its employees. I'm really proud to be a part of this company.
Katherine H..
Review Rating:
4.7/5
4.7
I've been a part of Talkspace for over five years and have enjoyed watching the company grow and evolve. As a designer, I'm given the freedom to express my creative ideas and collaborate with other teams. It's been a great experience to be part of a company that allows for experimentation, new ideas, and better solutions.
Brian S..
Review Rating:
4.9/5
4.9
Working at Talkspace has been great so far. As someone who works in the IT department, I value the open and honest communication we have with the rest of the company. Everyone is willing to take the time to listen to each other and make sure the best solutions are found. We have great resources and training available to ensure that employees have everything they need to do their jobs successfully.
Frequently Asked Questions
What qualifications are necessary to become a Talkspace therapist?
Applicants must be fully licensed mental health professionals with either an MSW, MA, LMFT, LPC, PhD, PsyD, or RN.
What is the interaction between the patient and the therapist?
Patients typically communicate with their therapist via voice or video chat, or by text messaging and other digital channels.
How often do patients communicate with their therapist?
Patients communicate with their therapist as often as needed. Generally, this is at least once a week, but more frequent sessions can be requested.
What is the compensation for a Talkspace therapist?
Talkspace therapists typically earn an hourly rate of $35-75 depending on experience.
What is the expected turnaround time for responding to a patient?
Talkspace therapists are expected to respond to patient communication within 24 hours.
Locations: New York City, Los Angeles, Chicago, Toronto, Miami, Philadelphia, San Francisco
Career Paths: Software Engineer, UX/UI Designer, Data Scientist, Front-End Developer, Back-End Developer, Technical Support Specialist, Product Manager, DevOps Engineer, Quality Assurance Engineer, Systems Administrator
Talkspace has been a great experience. As someone working in IT, it has been incredibly rewarding to see the developing technology and I'm proud to be part of the team. The company has been incredibly supportive of my growth and career development, and the positive culture makes it easy to collaborate with others. The company is also quite flexible and accommodating of my lifestyle and schedule. I'm proud to be able to work for a great organization like Talkspace.
