Salesforce is a cloud computing pioneer that provides businesses with software, services, and applications to help make decisions, build relationships, and continue to grow in the digital world. Its cloud offering, which can be accessed from any device, is designed to make it easier for businesses to capture customer data and use it to deliver valuable customer experiences.
The company’s cloud platform enables customers to build applications that can automate tasks, build sales pipelines, and monitor customer behaviour. Salesforce also offers analytics and AI tools to help customers understand customer engagement, segment their customer base, and identify opportunities to provide better customer experiences. Additionally, Salesforce offers a customer relationship management (CRM) system that allows companies to manage their customer relationships more efficiently.
For developers, Salesforce provides a wide range of APIs (application programming interfaces) and other development tools and technologies. This allows developers to build custom applications that integrate with the Salesforce Platform and access customer data to build customer-focused solutions.
Salesforce also provides comprehensive customer service capabilities and customer success professionals who can help customer navigate the complexities of the company’s products and ensure that customer’s needs are met.
In short, Salesforce offers a comprehensive software platform for businesses to build customer-centric solutions, manage customer relationships, and gain insights into their customer base. This makes Salesforce an ideal choice for developers, IT and application development experts looking for a place to hone their skills and build customer impactful solutions.
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Customer Support Engineer
Average Work Hours (weekly unless noted): 40
Average Salary (yearly in dollars unless noted): 90000
Description: Responsible for technical support related to the implementation, customization and maintenance of Salesforce’s multi-tier products. Duties include troubleshooting applications, providing customer feedback, developing test and support plans, and interfacing with clients.
Qualifications / Requirements: Bachelor’s degree in computer science or related field; excellent customer service and communication skills; ability to analyze, diagnose and solve technical problems; experience with Salesforce products.
Average Salary (yearly in dollars unless noted): 100000
Description: Design and develop features of cloud-based applications. Responsibilities include the design, coding, debugging, and testing of web applications, and the integration of customer requirements.
Qualifications / Requirements: Bachelor’s degree in computer science or related field; experience developing web applications, programming skills; strong problem-solving skills; good communication and interpersonal skills; ability to multitask and prioritize tasks.
Average Salary (yearly in dollars unless noted): 130000
Description: Design and develop software architectures for customer applications using Salesforce technology. Responsibilities include the design and implementation of code, debugging and testing of new applications, developing core architecture requirements, and providing feedback to the customer.
Qualifications / Requirements: Master’s degree or higher in computer science or related field; experience developing web applications, programming skills; strong leadership and communication skills; good problem-solving skills and the ability to conceptualize and oversee the development of customer applications.
Average Salary (yearly in dollars unless noted): 110000
Description: Responsible for analyzing customer data to gain insight into customer data and trends and developing predictive models. Must be able to clean, organize and interpret data, develop visualizations and dashboards, and build models based on customer data.
Qualifications / Requirements: Bachelor’s degree in computer science, statistics, mathematics or related field; experience with Salesforce technology; experience working with large datasets; strong research, problem-solving and analytical skills; experience creating dashboards and visualizations.
Average Salary (yearly in dollars unless noted): 100000
Description: Responsible for managing, configuring and supporting customer Salesforce environments. Duties include user and access management, tuning system performance, developing and maintaining system documentation, evaluation and implementation of security standards, and backup and recovery policies.
Qualifications / Requirements: Bachelor’s degree in computer science or related field; experience working with Salesforce products; strong problem-solving and troubleshooting skills; excellent customer service and communication skills; understanding of database architectures and network systems.
Average Salary (yearly in dollars unless noted): 120000
Description: Responsible for developing custom applications using Visualforce, Apex, HTML and other programming languages. Duties include designing, coding, debugging and testing applications, developing system requirements and interface requirements, developing web services, and interfacing with customers.
Qualifications / Requirements: Bachelor’s degree in computer science or related field; experience with Salesforce technology; programming skills; excellent problem-solving and analytical skills; ability to work independently and interact with customers.
As someone experienced in programming and IT, Salesforce has been an absolute dream to work for as a freelancer. The tools and development options allow for creativity and solid product delivery. The customer base is impressive and long-term opportunities are prevalent. I would highly recommend it for those in the programming and IT sector.
Joe S..
Review Rating:
4.9/5
4.9
Working as a designer for Salesforce has been a great experience. The organization is currently on the cutting edge of product development and there are an abundance of opportunities for different types of experts. There is an incredibly approachable and helpful customer service team as well.
Kate L..
Review Rating:
4.6/5
4.6
Parts of programming work can be repetitive but Salesforce has done a fantastic job of automating much of the basic tasks. As a result, I’ve been able to have more creative control in my programming and have produced some of my best work.
Olivia G..
Review Rating:
4.7/5
4.7
Salesforce’s IT department is a pleasant place to work. Everyone receives the necessary resources and tools to excel in their respective roles. All tasks and projects have been meaningful opportunities to grow and the collaborative environment has been top-notch.
Tim A..
Review Rating:
4.5/5
4.5
Working in IT for Salesforce has been a valuable experience. The company has excellent tools, resources and support, especially for team projects. Everyone is dedicated to creating good products, and this motivation has been quite helpful for career growth and development.
Frequently Asked Questions
What is Salesforce?
Salesforce is a cloud-based customer relationship management software that enables companies to manage their customer relationships and data.
What does a Salesforce Developer do?
Salesforce Developers create applications that leverage the Salesforce platform and integrate with external systems. They also build custom solutions to extend the existing Salesforce platform, create custom objects, and integrations with external systems.
What is a Business Analyst at Salesforce?
A Salesforce Business Analyst acts as a liaison between the Salesforce user community and the Technical Support team. They are responsible for understanding customer needs, analyzing them, and providing recommendations to improve Salesforce processes, usage, and operations.
What certifications does Salesforce offer?
Salesforce offers a range of certifications that cover topics like Sales Cloud, Service Cloud, and other related topics.
What skills are needed to get a job at Salesforce?
Salesforce positions usually require a blend of various skills and knowledge. Skills such as Salesforce administration, programming, analytics and project management are necessary to get a job at Salesforce. Additionally, experience working with enterprise software is also desirable.
Locations: San Francisco, New York, Toronto, Tokyo, London, Paris, Munich, Amsterdam, Sydney, Sao Paulo
Career Paths: Software Engineer, System Architect, Product Representative, Solutions Engineer, Technical Program Manager, Data Analyst, Software Developer, Technical Writer, UX Designer, Solutions Consultant, Technical Support Engineer.
As someone experienced in programming and IT, Salesforce has been an absolute dream to work for as a freelancer. The tools and development options allow for creativity and solid product delivery. The customer base is impressive and long-term opportunities are prevalent. I would highly recommend it for those in the programming and IT sector.
Salesforce is a cloud-based customer relationship management software that enables companies to manage their customer relationships and data.
What does a Salesforce Developer do?
Salesforce Developers create applications that leverage the Salesforce platform and integrate with external systems. They also build custom solutions to extend the existing Salesforce platform, create custom objects, and integrations with external systems.
